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The cost of automation: what does the rise of self-checkouts mean for Australian workers?

Did you know automated checkouts at our supermarkets are taking up as much space as those staffed by humans?

It’s part of a growing trend towards AI and robots taking jobs in a bid to reduce human labour costs for large corporations, but at what cost to consumers and employees?

The Shop, Distributive and Allied Employees Association (SDA) is keen to raise issues associated with self-checkouts and the loss of customer service as this technology slowly takes over.

Union representative Jo Clossick joins us to discuss.

sep 6 – selfcheckouts

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